Terms and Conditions

1. General information

These terms and conditions (hereinafter, "Terms") govern access to and use of the Trikapp mobile application and the trikapp.es website (hereinafter, "the Service"), owned by Trikapp (hereinafter, "Trikapp" or "we").

By creating an account or using the Service, you agree to these Terms in full. If you do not agree with any part, you must not use the Service.

2. Description of the service

Trikapp is a platform that allows users to:

• Create a digital wardrobe by photographing clothing items, which are automatically analyzed by Google systems.
• Organize garments into themed closets and create outfits.
• Create posts from private outfits and share those posts with a fashion social community.
• Receive personalized outfit suggestions, style analysis and semantic search based on automated models.
• Follow other profiles, give likes and save favorites.

The Service offers a free plan and an optional monthly PRO subscription to extend automated features, as described in section 6.

3. Registration and user account

3.1 Requirements

• You must be at least 13 years old to create an account.
• If you are under 18, you need parental or legal guardian consent.
• You must provide truthful information and keep it up to date.
• Each person may have one account with multiple profiles.

3.2 Account security

You are responsible for maintaining the security of your account and all activities under it. Do not share your login credentials. If you detect unauthorized use, contact us immediately at soporte@trikapp.es.

3.3 Account deletion

You can delete your account at any time from the app settings or from the web account deletion page. When you delete your account:

• Your profile, clothes, outfits and posts will be deleted.
• Your data will be deleted or anonymized within 30 days.
• Active subscriptions must be canceled beforehand through the corresponding app store (App Store or Google Play).

4. User content

4.1 Your content

You retain all intellectual property rights over content you upload to Trikapp (photographs, texts, outfits). Your garments, wardrobes and outfits are not published in the community. Wardrobes can only be shared in private circles, with explicit and revocable permissions. Only posts can be made public, with the audience you choose.

By creating a post and choosing "public" or "followers only" visibility, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to display, distribute and reproduce said post within the Service, for the sole purpose of operating and improving Trikapp.

This license ends when you delete the post or your account, unless the content has been shared by other users and is still visible to them.

4.2 Private content

Your garments, wardrobes and outfits belong to your personal space. Only people you grant access to a wardrobe in a private circle can view the garments in that wardrobe. You can revoke that access at any time. We will not use them for social, advertising or marketing purposes. They may be processed by Trikapp's automated systems to provide you with classifications and personalized suggestions.

4.3 Prohibited content

You may not publish content that:

• Is illegal, defamatory, threatening, obscene or discriminatory.
• Infringes third-party intellectual property rights.
• Contains nudity or sexually explicit material.
• Promotes violence, hatred or discrimination.
• Is spam, unauthorized advertising or fraud.
• Contains malware, viruses or harmful code.
• Impersonates another person or brand.

We reserve the right to remove content that violates these rules and to suspend or cancel offending accounts.

5. Community guidelines

• Respect other users and their content.
• Do not harass, bully or intimidate other users.
• Do not use the platform for unauthorized commercial purposes.
• Do not attempt to access other users' accounts or data without authorization.
• Do not automate access to the Service (bots, scraping) without express permission.
• Report inappropriate content through the app's reporting tools.
• Block abusive accounts and cooperate with moderation measures.

6. Subscriptions and payments

6.1 Available plans

Trikapp offers the Free plan and a single optional subscription, monthly PRO. Purchases are subject to product availability in your store and country.

*Reference price in Spain. The final price, currency, applicable taxes and billing period are shown in the App Store or Google Play before you confirm the purchase and may vary by country. There is no annual plan.

PRO does not remove technical rate limits or the Service's security measures. The subscription does not change your privacy choices: automated assistance and community contribution require separate permission in the app.

6.2 Payment processing

All payments are processed through Apple App Store or Google Play Store. Trikapp does not store payment data or financial information.

6.3 Auto-renewal

PRO is billed monthly and renews automatically until you cancel its renewal. The store shows the date and amount of the next charge. Cancel before that date, following your store's deadlines; on the App Store, cancel at least 24 hours before expiry.

6.4 Cancellation

You can cancel renewal at any time using the app's "Manage subscription" option or the store where you purchased it, App Store or Google Play, with the account used in that store. You keep PRO until the expiry date shown, then return to Free. Uninstalling the app or deleting your Trikapp account does not cancel the subscription.

6.5 Refunds

Canceling renewal does not request a refund. Refund requests are handled by Apple or Google, depending on the store of purchase, under their policies and your rights under applicable law. Trikapp does not process refunds directly.

6.6 Price changes

We reserve the right to change subscription prices. Any price change will be communicated at least 30 days in advance and will not affect the current billing period.

6.7 Test purchases

Purchases in the TestFlight test environment do not incur charges. On Google Play, only purchases identified as tests and made with a test payment method enabled for your account are free of charge. Taking part in a beta or test track does not by itself make a purchase free: always check the store's confirmation before accepting it.

7. Intellectual property

7.1 Our property

Trikapp, its design, source code, logos, trademarks, texts and all non-user content are the property of Trikapp or its licensors, protected by intellectual property laws.

7.2 License of use

We grant you a personal, non-exclusive, non-transferable and revocable license to use the Trikapp application on your personal devices, in accordance with these Terms.

7.3 Restrictions

• Do not copy, modify or distribute the application or its code.
• Do not reverse engineer, decompile or disassemble the application.
• Do not use the "Trikapp" trademark without express written authorization.
• Do not use other users' content outside the platform without their consent.

8. Automated analysis

• Results are indicative and may contain errors. You can edit or delete any classification at any time.
• Images you upload are processed by Gemini Vision (Google) for automatic classification, on EU servers.
• Your data is not used to train third-party models.
• Outfit suggestions are based on your real wardrobe and preferences, not on advertising or third-party interests.

9. Limitation of liability

Trikapp is provided "as is" and "as available". To the maximum extent permitted by law:

• We do not guarantee uninterrupted, secure or error-free service.
• We are not liable for the accuracy of automated analyses or suggestions.
• We are not liable for indirect, incidental, special or consequential damages.
• Our total liability shall not exceed the amount you have paid in the 12 months prior to the claim.

Nothing in these Terms limits liability for fraud, gross negligence, personal injury or any liability that cannot be excluded by law.

10. Service availability

We strive to keep the Service continuously available but do not guarantee 100% uptime. We may temporarily or permanently interrupt the Service for maintenance, updates, force majeure or business decisions. Where possible, we will notify interruptions in advance.

11. Changes to the Terms

We may update these Terms periodically. Material changes will be notified at least 30 days in advance. Continued use of the Service after changes take effect constitutes acceptance.

12. Suspension and termination

We may suspend or cancel your account if:

• You breach these Terms or the Community guidelines.
• Your account remains inactive for more than 24 months.
• Required for legal, security or user protection reasons.

If your account is unjustly suspended, you may appeal by emailing soporte@trikapp.es.

13. Governing law and jurisdiction

These Terms are governed by Spanish law. Disputes shall be submitted to the courts of the user's domicile, in accordance with applicable consumer protection regulations.

You may also use the EU Online Dispute Resolution platform for out-of-court resolution.

14. Contact

• Email: soporte@trikapp.es
• Service: Trikapp